Privacy Policy

Noumena Studio ("Noumena," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at noumena.design (the "Site") or engage our services.

By accessing the Site or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Site.

Information You Provide Directly

• Contact information: name, email address, phone number, and company name when you fill out a contact form, book a discovery call, or email us directly.
• Project details: information about your business and website requirements provided through questionnaires or consultations.
• Payment information: billing details processed through our third-party payment processors (we do not store credit card numbers on our servers).

Information Collected Automatically

• Usage data: pages visited, time spent on pages, click patterns, and referring URLs.
• Device data: browser type, operating system, device type, screen resolution, and IP address.
• Cookies and similar technologies: small data files stored on your device to enhance your browsing experience (see Section 7).

We use the information we collect to:

• Respond to inquiries and provide customer support
• Deliver, manage, and improve our web design services
• Process transactions and send related communications
• Send project updates, invoices, and service-related notices
• Analyze Site usage to improve functionality and user experience
• Comply with legal obligations and enforce our terms of service
• Send marketing communications (only with your explicit consent; you may opt out at any time)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context:

• Contract performance: processing necessary to fulfill a service agreement with you.
• Legitimate interests: improving our services, marketing (where permitted), and securing our Site.
• Consent: where you have given explicit consent, such as opting into marketing emails.
• Legal obligation: where processing is required to comply with applicable law.

We do not sell your personal data. We may share information with:

• Service providers: hosting, analytics, payment processing, and email delivery services that assist in operating our business, bound by confidentiality agreements.
• Legal authorities: when required by law, court order, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally:

• Client project data: retained for the duration of the engagement plus 3 years for reference and legal compliance.
• Contact form submissions: retained for up to 2 years unless you request earlier deletion.
• Analytics data: retained in anonymized form indefinitely.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our Site
• Measure the effectiveness of our marketing

You can control cookies through your browser settings. Disabling cookies may affect your experience on the Site. We use the following categories of cookies:

• Essential cookies: required for the Site to function properly.
• Analytics cookies: help us understand usage patterns (e.g., Google Analytics).
• Marketing cookies: used to deliver relevant advertising (only with consent).

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal retention requirements.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@noumena.design. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS/SSL), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable, to protect your data in accordance with this policy.

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 16, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: